Citizens Property Insurance Corp. is looking to mitigate the risk of insurance abuse and scams by urging policyholders to “Call Citizens First”. The news arrives shortly after the category two storm Hurricane Sally caused damage along Florida’s Gulf Coast.
Per Citizens, policyholders can call the insurer and speak to a representative every day of the week regardless of the hour. The insurer is stressing that homeowners should be careful if they are approached by repair companies or contractors offering to perform work for prices that seem unusually low. Furthermore, policyholders should refrain from signing anything like assignment of benefits (AOB) until they have reached out to the insurer or the agent.
Citizens said the odds of policyholders being offered an AOB is during the emergency repair process or when a business seeks business by knocking on the front door. These businesses may attempt to get the homeowner to sign the AOB contract by stating that repair work cannot be completed otherwise. This allows the contractor or business to take care of submitting the claim and dealing with the insurer.
To read more, visit https://www.insurancejournal.com/news/southeast/2020/09/18/583036.htm.
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