Last month, a Florida resident filed a complaint with the U.S. District Court for the Middle District of Florida against her bank, alleging that her privacy was invaded and she was harassed. According to her, the bank did not stop calling her.
While the woman was a bank customer, she signed a consent form allowing the bank to contact her via cellphone or “any other form of communication” in order to collect any accrued debt. However, the woman ended up revoking her consent yet she claims that the bank continued to call. She is now seeking $500 for each call received after consent was revoked.
Under Florida law, the bank would indeed be required to stop phone calls but customers should also take into account the timeframe. The bank—or any company that a customer owes money to—needs a sufficient amount of time to receive the notice and make a note on the account.
If you feel you’re being unfairly harassed for a debt, there may be legal options available to you. Contact an attorney to help you with the proper steps to take to try and resolve the situation as amicably as possible.
This information is provided by Miami bankruptcy lawyer Alonso, Perez & Santos, LLP. Our areas of practice include bankruptcy, insurance litigation, debt harassment, credit card defense, foreclosure defense, immigration law, condominium law, business start-ups, and more. Call 305-676-7545 to speak with one of our attorneys and receive a free consultation including a Miami insurance attorney. We look forward to working with you.
This information is provided for educational or informational purposes only and should not be construed as legal advice. The information is not provided in the course of an attorney-client relationship and is not intended to substitute for legal advice.